Terms of Service

These terms are an agreement between you and Sulaiman Baruwa, Marientaler Straße 24, 12437 Berlin, Germany, the provider of Bite and Balance ("we", "us"), for using the Bite and Balance app and related services (the "App"). You can contact us at hello@biteandbalance.app.

By creating an account or using the App, you agree to these terms. Our Privacy Policy explains how we handle your personal data.

You must be at least 18 years old. The App includes fasting and calorie tracking, which isn't suitable for children and teenagers.

The App is a wellness and tracking tool. It is not a medical device and does not give medical advice, diagnosis or treatment.

Talk to a doctor before you start fasting, change your diet or start an exercise program, especially if you:

• have or have had an eating disorder;
• are pregnant or breastfeeding;
• have diabetes, low blood pressure, heart, kidney or other medical conditions;
• take medication, especially medication affected by food intake;
• are underweight.

Stop fasting or exercising and seek medical help if you feel unwell. In an emergency, call your local emergency number (112 in Europe, 911 in the US).

Some features use artificial intelligence, including the AI Coach, the meal scanner, meal recommendations and the weekly letter. The AI Coach is an AI system, not a person.

Calorie and nutrition values, scanned results and AI answers are estimates and can be wrong. Check them before relying on them, and don't use them to make medical decisions.

• Give accurate information and keep it up to date, since your targets are calculated from it.
• Keep your sign-in details safe and don't share your account.
• Tell us at hello@biteandbalance.app if you think someone else is using your account.

The App has free features and an optional paid Pro subscription. The price and billing period are shown before you buy.

• Subscriptions renew automatically at the end of each period until you cancel.
• Bought in the iPhone or Android app: payment, renewal, cancellation and refunds are handled by Apple or Google under their terms. Cancel in your App Store or Google Play subscription settings.
• Bought on the web: payment is handled by our payment providers RevenueCat and Stripe. You can cancel at any time using the management link in your purchase email or by emailing hello@biteandbalance.app. Cancellation takes effect at the end of the current billing period.
• Web purchases by consumers: you can cancel within 14 days of your first purchase for a full refund by emailing hello@biteandbalance.app. This doesn't limit any statutory withdrawal rights you have.
• If we change the price, we'll tell you at least 30 days in advance. The new price applies from your next billing period, and you can cancel before then.

Please don't:

• use the App for anything illegal or to harm others;
• try to access other users' accounts or data, or get around security measures;
• copy, scrape or harvest data from the App with automated tools;
• upload content that is offensive, harmful or infringes someone else's rights;
• use the App commercially without our written permission;
• copy, modify or reverse-engineer the App, except where the law allows it.

What you log and upload belongs to you. You allow us to store and process it only as needed to run the App for you, as described in the Privacy Policy.

If you send us feedback or ideas, we may use them to improve the App without paying you. This doesn't affect your rights over any personal data included.

The App, its design, text, graphics and software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable right to use the App for your own, non-commercial purposes while these terms apply.

We work to keep the App available and improving, but we can't promise it will always be available or error-free. We may change, add or remove features. If we remove a significant paid feature, we'll tell you in advance, and you can cancel your subscription.

You can stop using the App at any time and delete your account and all your data in Settings, under Delete Account. Deleting your account doesn't cancel an App Store or Google Play subscription; cancel that in your store settings.

We may suspend or close your account if you seriously or repeatedly break these terms. Unless the breach is serious (for example fraud, illegal activity or a security threat), we'll warn you first. If we close a paid account without it being your fault, we'll refund the unused part of your subscription.

Nothing in these terms limits our liability where the law doesn't allow it, including for intent and gross negligence, for injury to life, body or health, under product liability laws, or under any guarantee we have given.

Otherwise, for slight negligence we are only liable for breaching obligations that are essential to providing the App and that you rely on, and only for damage that was typical and foreseeable when you agreed to these terms.

If you are a consumer, your statutory rights for defects in digital products remain unaffected.

If you are not a consumer, the App is provided "as is", and our total liability is limited to the amount you paid us in the 12 months before the claim, except where the first paragraph applies.

These terms are governed by the laws of Germany. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring claims in the courts there.

If you have a complaint, please contact us first at hello@biteandbalance.app. We are not obliged to take part in, and do not take part in, dispute resolution proceedings before a consumer arbitration board.

We may update these terms, for example when we add features or the law changes. We'll tell you about significant changes in the App at least 30 days before they take effect. If you don't agree, you can stop using the App and cancel your subscription before the changes apply. Changes never apply to the past.