Back to Profile

Privacy Policy

Effective Date: April 8, 2026 · Bite & Balance LLC

Bite & Balance LLC ("we," "us," or "our") operates the Bite & Balance mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1.1 Information We Collect

Information You Provide

  • Account information: name, email address, password
  • Profile data: age, height, weight, biological sex, health goals
  • Health & wellness data: calorie intake, macronutrient logs, meal entries, fasting windows, and fasting schedules
  • Meal photos (only when you use the meal scanner)
  • Communications: messages you send to our support team

Information Collected Automatically

  • Device identifiers (device ID)
  • App usage data: features accessed, session duration, interaction logs
  • Crash reports and diagnostics

1.2 Camera & Photo Access

Bite & Balance requests camera access exclusively for two features: scanning meal photos and scanning food barcodes or nutrition labels to estimate calories and nutritional content. The camera is never accessed outside these features, never runs in the background, and is never used for any other purpose.

How Images Are Processed

When you scan a meal, the image is transmitted securely to our AI analysis service for the sole purpose of identifying the food and estimating its nutritional values. Images are not used for advertising, marketing, profiling, or model training, and are not shared with any third parties beyond the analysis provider acting as our data processor.

Storage and Deletion

Meal images you scan are stored and linked to your meal log, retained only while your account exists. You can delete individual meal entries or your entire account at any time, which removes the associated images.

Optional Permission

Camera access is entirely optional. You can decline the permission and still use the full app by logging meals manually. The permission can be revoked at any time in your device settings.

1.3 How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the App and its features
  • Personalize your calorie targets, fasting schedules, and wellness recommendations
  • Send you notifications, reminders, and progress updates
  • Analyze usage trends to improve app performance
  • Comply with legal obligations
  • Prevent fraud and ensure security

1.4 Sharing Your Information

We do not sell your personal information. We do not share personal information for cross-context behavioural advertising. We may share your data with:

  • Cloud infrastructure providers: for secure hosting and data storage (contractually bound to protect your data)
  • AI processing services: to power the AI Coach and weekly personalised letter features — health and nutrition data you enter may be processed by these AI services solely to generate your personalised response, and is not used to train AI models
  • Analytics and crash reporting providers: anonymised and aggregated usage data only
  • Legal authorities: if required by law, court order, or to protect our legal rights
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with 30 days' notice provided to you

A full list of sub-processors is available on request at hello@biteandbalance.app

1.5 Health Data

Health and wellness data you enter — including body metrics (weight, height, BMI estimates), nutritional intake (calories, macros, meal logs), fasting periods and schedules, and activity and wellness goals — is classified as special category sensitive data. We do not share this data with third-party advertisers. By entering health data into the App, you provide explicit consent for processing of this special category data as described in this Privacy Policy. You may withdraw this consent at any time by deleting your health data through the App settings or by closing your account. Withdrawal of consent does not affect the lawfulness of processing before withdrawal. If you use the AI Coach or weekly personalised letter features, relevant health and nutrition data may be shared with our AI processing service provider solely to generate your personalised response. This data is not retained by the AI provider beyond the processing of your request and is not used for AI model training.

1.6 Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at hello@biteandbalance.app.

1.7 Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

1.8 Children's Privacy & Age Requirements

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will promptly delete it. Users aged 13–17 must have verifiable parental or guardian consent before using the App and providing health data. If you are under 16 and located in the European Economic Area (EEA), you must obtain parental or guardian consent before providing any personal or health data, in accordance with GDPR Article 8. We recommend that users under 18 consult a healthcare professional before using fasting or calorie restriction features. If you believe a minor is using the App without appropriate consent, please contact us at hello@biteandbalance.app.

1.9 Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete personal data
  • Deletion (Right to be Forgotten) — request deletion of your personal data, subject to certain legal exceptions
  • Data portability — receive your data in a structured, machine-readable format
  • Object — object to processing of your personal data in certain circumstances, including for direct marketing
  • Restrict processing — request restriction of processing while a complaint or concern is being investigated
  • Withdraw consent — withdraw consent for optional data processing at any time without affecting prior processing
  • Lodge a complaint — with your local data protection authority (for EEA users: your national supervisory authority; for UK users: the ICO at ico.org.uk)

To exercise any of these rights, contact us at hello@biteandbalance.app. We will respond within 30 days.

1.10 Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the App or email. Continued use of the App after changes constitutes acceptance of the updated policy.

1.11 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know — request disclosure of the categories and specific pieces of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it
  • Right to Delete — request deletion of personal information we have collected from you, subject to certain exceptions
  • Right to Correct — request correction of inaccurate personal information
  • Right to Opt Out — we do not sell personal information and do not share personal information for cross-context behavioural advertising. No opt-out is required, but you may contact us to confirm this
  • Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights
  • Right to Limit Use of Sensitive Personal Information — you may request that we limit our use of sensitive personal information (including health data) to what is necessary to provide the services

To exercise California privacy rights, contact us at hello@biteandbalance.app with the subject line 'California Privacy Request'. We will respond within 45 days as required by law.

1.12 AI Features & Automated Processing

The App includes AI-powered features including an AI Health Coach and a weekly personalised letter. These features are powered by large language model (LLM) AI services provided by third-party AI service providers. When you use these features, the following data may be sent to the AI service provider for processing: your health and wellness goals, daily nutrition data (calories, macros), fasting status and schedule, and profile information (weight, height, age bracket). This data is used solely to generate your personalised AI response and is not retained by the AI provider beyond your request. Your data is not used to train, fine-tune, or improve any AI model. The AI Coach provides wellness information only and is not a substitute for professional medical advice. You may choose not to use AI features — all core App functionality remains available without them.

© 2026 Bite & Balance LLC. All rights reserved.